01

Online proctoring is a set of controls

Online proctoring combines candidate identity and access rules, browser safeguards, live monitoring signals and reviewable evidence. Different exams need different combinations; there is no single setting that makes every remote exam secure.

02

Browser and session signals need context

Tab switches, copy attempts, IP changes or concurrent sessions can indicate risk, but they can also have innocent explanations. Use these events to prioritise human review rather than treating them as an automatic verdict.

03

Evidence should be limited and protected

Collect camera or screen evidence only when the assessment risk justifies it. Explain the purpose to candidates, restrict reviewer access and use a documented retention period.

04

A fair review process matters

Give authorised reviewers the event timeline, evidence and exam context. Apply the same decision criteria across candidates and provide a route for genuine technical issues to be explained.

05

Prepare candidates before collecting evidence

Explain required permissions, what may be recorded and how it will be reviewed. Provide a system check and a support route for genuine device or accessibility problems. Clear preparation reduces avoidable alerts and makes later review more reliable.

06

Define retention and reviewer access

Evidence should be available only to authorised roles for a documented period. Decide how downloads, completed reviews and deletion are recorded. Retention should reflect the assessment purpose, contractual obligations and applicable privacy requirements.

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